Discrimination in Property Sales

V1104230 Eng

Formation à distance

Accessible

Durée : 2 heures

Taux de satisfaction :

9,3/10

(2 avis)

Durée :2 heures

€ HT

Se préinscrire

Durée :2 heures

€ HT

Se préinscrire

Durée :2 heures

€ HT

Se préinscrire

Formation créée le 06/04/2022. Dernière mise à jour le 04/10/2023.

Version du programme : 1

Programme de la formation Version PDF

Be equipped to carry out a property transaction with objectivity; be aware of inequalities and discriminations in estate agency business, of their respective seriousness with regard to the law and understand the legislation governing discrimination in the industry. Gain an understanding of why people discriminate, predisposed personalities and situations which cause people and groups to discriminate; the definitions of discrimination; categories of discrimination within the workplace and various punishments by law for proven acts of discrimination. This training course complies with decree no. 2020-1259 of 14 October 2020 amending decree no. 2016-173 of 18 February 2016 on the continuing education of real estate professionals and various subsequent amends. This e-learning module has a delay for completion of 3 months, starting from the date you receive your access link to the module.

Objectifs de la formation

Understand the property charter and laws governing discrimination
Understand your obligations with regard to recognising and acting on discrimination, under Loi Hoguet and Loi Alur
Be able to define the types of discrimination, acts of discrimination and criteria of discrimination
Be able to recognise discriminatory action in your role as sales agent
Explore the reasons why people discriminate, from a personality and social perspective
Understand what to do should you witness discrimination

Profil des bénéficiaires

Estate Agent professional in activity
Negotiator
Sales Agent

Knowledge of the world of estate agency

Contenu de la formation

Introduction
Overview and Chartre relative de la Lutte Contre Discrimination
Definition of discrimination
Types and elements of discrimination
Act and criteria of discriminatory actions
Sanctions punishing discrimination
Why do people discriminate?
Signs of discrimination in property sales - direct and indirect
What to do if you witness discrimination?
Summary

Équipe pédagogique

TECHNICAL AND PEDAGOGICAL ASSISTANCE Your trainer, Amanda BREMNER has 30 years experience in training; many in the estate agency industry, along with practical in the field experience.

Suivi de l'exécution et évaluation des résultats

Registration and online welcome
E-learning video
Quiz to be completed after the module is viewed. Evaluation grid: validation > 70% correct answers
Delivery of a certificate of attendance and a certificate of completion of the training course via Digiforma
Questionnaire of satisfaction

Ressources techniques et pédagogiques

Welcome for trainees
Support documents for training content
E-learning video
Theoretical presentations
Online availability of support documents following the training
Working individually
Training support is available from your trainer throughout the duration of the course

Qualité et satisfaction

Taux de satisfaction des apprenants

9,3/10

(2 avis)

Délai d'accès

48 heures

Accessibilité

TECHNICAL REQUIREMENTS: Computer / Broadband Internet connection / Web browser: Google Chrome / Headset or computer microphone + headphones / Webcam (optional). CONDITIONS AND TIMEFRAMES: The training schedule to be defined in advance of the course with the client. Access to the e-learning course via the LMS platform "Digiforma". Your access link to your modules will be given to you within a maximum delay of 48 hours following completion of a pre-evaluation and the receipt of your payment. In order to receive your course certificate of completion, your coursework needs to be completed within 3 months of you receiving your access link and a pass rate of 70% or more achieved. ACCESSIBILITY FOR PEOPLE WITH DISABILITIES: Our courses are open to all. However, if in doubt, we invite you to contact us directly on 05 64 35 00 88 or by email info@formationplus.eu, so that we can discuss and, if necessary, adapt our pedagogy and our activities according to the disability situations that may arise. In the event that we are unable to accommodate you, we are in contact with experts (such as Agefiph) to whom we can refer you.